FAQs
How do I get involved with McGill Students for The Open Door Montréal?
After filling out and submitting their application, new members must attend a Volunteer Training Session on Zoom before being added to the volunteering schedule. Please check out the “Volunteer!” page for full instructions on how to start volunteering. Feel free to reach out to our team for more information about the application and training process!
When is recruitment?
We recruit volunteers at the beginning of each semester, then make one schedule that stays the same throughout. Unfortunately, this means that you cannot start volunteering in the middle of the academic term through our club 🙁 Be sure to check our social media pages for updates regarding recruitment and scheduling.
What is the time commitment?
Our members must attend a minimum of two shifts per month to remain an active member of the club. Along with arriving on time, members must stay the full three hour duration of the shift. For more details, please see articles 10.1 and 10.2 of the MSTODM Constitution.
What if I need to miss a shift?
We understand that our members may occasionally need to miss a shift! Just be sure to email the VP Scheduling at least 24 hours before the shift you are not attending. If you are experiencing any symptoms of COVID-19 or have been in contact with someone who has tested positive for COVID-19 in the past 14 days, please alert VP Scheduling and do not come in for your shift (even if it is less than 24 hours in advance).
What if I’ve never volunteered at a shelter before?
Do not worry! Many of our new members have never volunteered at a shelter before joining MSTODM. Our mandatory training session will prepare you with what to expect, and an employee will walk you through step by step how to complete your assigned role during your first shift.
How do I enter The Open Door?
Although the shelter is located underneath Our Lady of Salette, do not enter through the main doors of the church. Instead, you will see a door directly to the left of the main doors that will lead you down a set of stairs to the front desk of the shelter where you will check in for your shift.
Do I need to speak French to volunteer?
No! Even though speaking French is always helpful, most workers and clients are at least somewhat proficient in English. Additionally, while members volunteering in roles involving more client interaction (ex. the front desk) may benefit from speaking French, members volunteering in roles with minimal client interaction (ex. the laundry room) may not.
What is the Strike System?
The Strike System is our zero-tolerance policy in regards to discrimination and violating regulations listed in articles 10.1 and and 10.2 of the MSTODM Constitution. Each time a member breaks one of these rules, they will receive a strike–and just like in baseball, three strikes and you’re out. However, no need to fear. As long as you show up to your scheduled shifts and are nice to everyone, it is unlikely you will receive a strike!